Our services include and are not limited to:

• Managing the marketing campaign to lease your property.
• Actively sourcing and screening of appropriate renters.
• Initial leasing, including:
  • Formal condition/entry report,
  • Bond lodgement and
  • All renter documentation.
• Managing duties including:
  • Collection of rent and rental arrears, if necessary
  • Conducting periodic inspections and routine maintenance,
  • Liaising with professional service providers and trades people,
  • Preparation/serving of official notices to Renter(s) and
  • Representation at the Victorian Civil Administrative Tribunal, if necessary;
  • Liaising with Owners Corporation
  • Payment of utilities/rates/land tax/owners corporation fees, if requested
  • Preparation of financial reports, if requested
  • Re-leasing services
  • Bond Inspections – Including organising repairs and claims, if necessary

This is a report that is compiled at the commencement of a tenancy prior to your renter moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the renter vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the renters have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

Routine inspections are conducted after a renter takes possession of the property and are conducted after the first 3 months, and then every 6 months thereafter. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Real Estate Of Melbourne – Property Management Team will contact you to discuss items noted on the report.

When a renter falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises, within the scope of the current RTA.

Renters have several options to pay their rent, leaving no excuse for late payments.

• Cheque or money order
• Internet Banking through their chosen financial institution

Rent is paid through to you as soon as it’s “clear” in our trust account, which takes 3 business days after it’s paid. It is paid to you by way of direct transfer to your nominated bank account. A statement is issued at the same time outlining the debits and credits for the transfer.