Important information
Our Mission
Your property management department
Our services include and are not limited to:
- Managing the marketing campaign to lease your property.
- Actively sourcing and screening of appropriate renters.
- Initial leasing, including:
- Formal condition/entry report,
- Bond lodgement and
- All renter documentation.
- Managing duties including:
- Collection of rent and rental arrears, if necessary
- Conducting periodic inspections and routine maintenance,
- Liaising with professional service providers and trades people,
- Preparation/serving of official notices to Renter(s) and
- Representation at the Victorian Civil Administrative Tribunal, if necessary;
- Liaising with Owners Corporation
- Payment of utilities/rates/land tax/owners corporation fees, if requested
- Preparation of financial reports, if requested
- Re-leasing services
- Bond Inspections – Including organising repairs and claims, if necessary
This is a report that is compiled at the commencement of a tenancy prior to your renter moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the renter vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the renters have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.
Routine inspections are conducted after a renter takes possession of the property and are conducted after the first 3 months, and then every 6 months thereafter. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Real Estate Of Melbourne – Property Management Team will contact you to discuss items noted on the report.
When a renter falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises, within the scope of the current RTA.
Renters have several options to pay their rent, leaving no excuse for late payments.
- Cheque or money order
- Internet Banking through their chosen financial institution
Rent is paid through to you as soon as it’s “clear” in our trust account, which takes 3 business days after it’s paid. It is paid to you by way of direct transfer to your nominated bank account. A statement is issued at the same time outlining the debits and credits for the transfer.
Don't take our word for it
Hi Svetlana I just wanted to tell you how happy I am that I sold the unit. Thank you for making it as easy and smooth as possible. I really appreciate that.
Antoinette Battista Altona
Thank you Svetlana, thank you so much for your efforts and for everything you have done, I appreciate your professionalism and will defiantly recommend you to all my friends and colleagues.
Hakan Elevli
We would like to make an offer for 2101/3-5 St Kilda Rd St Kilda. And whether this offer goes anywhere or not, we do want to applaud you on your outstanding professionalism and service in our dealings with you thus far – the best we have experienced in the last 18 months in our search for the “right” property.
Mick & Svetlana Joiner
Very efficient and professional service by Rob. Excellent thanks for assisting us find our property!
Julie Parker
Rob Gillies is the property manager you wish for. Great communication and responsiveness. Very helpful and professional.
Annefloor ter Weer
Rob Gillies is very approachable, he respond to all my questions quickly. All the process went smooth and very quick! This guy deserves a 10 star for doing his job so great!