We have known Rob Gillies on a professional level for well over 10 years now. He has been the managing agent at our inner-city rental properties and for that whole time, during which we have had nothing but excellent service.
Rob’s knowledge and professionalism in the field is second to none and his level of communication is beyond excellent. He always keep us well informed with the status of our property (leasing, re-leasing, maintenance, tenant communications) and he is prompt and efficient with communication. Rob has a hands-on approach in that any property related issues or queries that arise are addressed immediately and he provides honest, sensible and achievable solutions.
To his credit, he always follows up with a phone call, a personal touch so lacking in today’s business interactions, which really sets him apart.
We have trusted him with managing our properties for many years and will continue to do so. He really is stand out, his service is unquestionable and he really doesn’t miss a beat. We are impressed with his work ethic, knowledge, passion, commitment and honesty. We have formed a lasting professional relationship with Rob and have the utmost trust, respect and faith in him. Keep up the good work!